Kayleigh Lane

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Experience

A highly professional, cultured and versatile Vocalist, Dance Instructor Entertainer, Manager and Cruise Director, with a wealth of expertise in the high end, small luxury cruising market with over 15 years performing experience.
Event planning at a VIP level with International exposure, adept with organisation of the on-board entertainment programme, cruise tours, lectures, Master of Ceremonies, and all aspects of Guest Services. Prides herself on outstanding customer service and care.
EXPERIENCE
CRUISE DIRECTOR, SAGA CRUISES
(2010-2019)
Responsible for managing and guiding a team of fif ... ty staff to develop activity programming sensitive to a guest demographic and itinerary fluctuations.
To monitor and evaluate guest comments and create plans for improvements. Public speaking and hosting events.
Producing a daily programme for guests and writing various blogs/social media content.
Conduct regular meetings with other heads of department to review policies, discuss opportunities and coordinate solutions.
ASSISTANT CRUISE DIRECTOR, CMV
(2009-2010)
Reporting directly to the Cruise Director to provide support for all entertainment programing and operational challenges.
Performing themed cabarets nightly within a cast of vocalists as well as individual shows.
Liaising with and advising visiting lecturers, instructors and guest acts. Answered guest complaints and queries.
Socialising with guests, hosting tables and assisting with special celebrations.
CABARET ARTISTE
(2006 - Ongoing)
Creating a non stop show appealing to all age groups with a wide and varied range of music, spanning five decades.
Performing 2 x 45 minute solo shows a night in Hotels, Casino’s and Clubs throughout the UK.
Collaborating with premier function band ‘The Spirals’ as lead vocalist delivering an evening of entertainment with a vast repertoire at weddings and functions in the north east of England.
SKILLS
- Time management – Decision making – Ability to work under pressure
- Computer literate; Excel and Word - Event Planning – Conflict resolution - Creativity – Leadership.
‘Entertainment is about people, the key is listening and recognising what the audience want and then delivering what should be a flexible program that can appeal to the majority but that also pleases the minority Read More

Suitable for

Birthday Party (Adult) Christening Christmas Party Cocktail Party / Drinks Reception Corporate Event Cruise Ships Dinner Party Private Party Product Launch / Promotion Trade Show / Exhibitions Wedding Reception

Additional Information

Insured for Public Liability
CRB Checked
STCW certificates valid